POS Service Group - The Company

POS Polsterservice became known as an on-site repair service in the furniture sector in 1987. Since then, the company has expanded continuously: Today, we are proud to be one of the European market leaders for full on-site services for end customers. The umbrella brand POS Service Group now encompasses the divisions Polsterservice, Homeservice, and Schadenservice. The satisfaction of our customers is always the focus of our activity! In this regard, we impress with our top quality and, as a medium-sized family business, can adapt ourselves quickly and easily to your needs. Give us a try! We are also professionals for complaints in the areas of wood, stone, marble, tiles, aluminum, and plastic. Our service spectrum ranges from the mending of holes, dents, and scratches to the repair of broken or compressed edges, and much more.

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Operational business units

Under the umbrella of POS Service Group, we have organized our services into three areas:

Polsterservice

is the specialist in the area of repair and care for upholstery and wooden furniture. We have always been a reliable partner on site for furniture retailers, the furniture industry, automobile manufacturers, catering businesses, hotels, cinemas, and event halls. Our services are available to private customers for damages outside of the warranty. We even mend burn holes in car seats and correct damages to your laminated or parquet floor with our Smart Repair processing. We take care of all complaints in the areas of wood, stone, marble, tiles, and plastic. Our service spectrum ranges from the mending of holes, dents, and scratches to the repair of broken or compressed edges.

Homeservice

employs innovative technology to offer the possibility of an absolutely exact and error-free measurement of rooms for the first time. Using state-of-the-art 3D laser technology, our service technicians measure kitchens, living rooms, and even entire houses and properties on site.

Schadenservice

has been a prized partner of many insurance companies for the appraisal, repair, and adjustment of damages in the furnishing sector for over 25 years and specializes in on-site services at the premises of the insurance holder / claimant. We have over 100 experts who are also available as appraisers wherever our private customers need them.

Our companys’ quality policy is an essential part of our corporate philosophy.

Our companys’ success is driven by enthusiastic customers, motivated employees and a high degree of process stability.

This is based on a quality management system which itself depends on special demands. So that in the end our company reachs the quality standard of the DIN EN ISO 9001 requirements.

We see quality as a strategic success driver.

We aim at highest customer satisfaction by acting the same way.

We do not accept any mistakes and focus on error prevention instead of error correction.

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