From the appraisal to the result: We guarantee you the best service. Profit from our unique connections to industry and trade and put your trust in our competent and neutral assessment that will generate maximum savings for you.
Our goal is to immediately eliminate the insured damage for which a complaint was filed at the residence of the claimant. Depreciations at a justified level are determined or agreed in advance for any remaining minor visible flaws.
All repairs are made professionally – using state-of-the-art tools and materials. Our specialists, who are trained simultaneously as appraisers and craftsmen, can guarantee and vouch for this.
Thanks to our specialization, high repair rates are guaranteed. With experience from an annual total of approx. 370,000 customer service orders from the entire POS Service Group, we offer you comprehensive and constantly up-to-date expertise.
You receive an expertly executed valuation that can stand up in court, including a plausibility check, qualified prior damage determination, and reliable assessment of fair value and current replacement value.
Repair and claims adjustment
During the appraisal visit, our extensively trained employees examine all repair options and immediately implement them wherever possible. The on-site expert is also qualified as a service technician and a claims adjuster. This way, we can guarantee you a customer-friendly and cost-optimized workflow.
Evaluation according to the records
If you do not wish an on-site appointment, then we are also happy to perform the evaluation on the basis of the available photos and documents.
Our employees are on the go all over Germany. This allows the fast and affordable creation of photographic documentation and partial examinations of the facts of a case when no appraisal is required.
Automatic fair value determination for minor damages to upholstered furniture with a purchase price up to € 750. The case handler can be conveniently send an inquiry on our homepage – no on-site appointment required.
Do you require individual analyses of the results or statistics? Feel free to talk with us about your needs. Furthermore, we also offer training courses and practical presentations for employees from claims departments, adjusters, and agencies. We are happy to be there for you as a service provider.
The satisfaction of our customers is always the focus of our activity! In this regard, we impress with our top quality and, as a medium-sized family business, can adapt ourselves quickly and easily to your needs.
Not a contradiction in claims settlement:
+ increasing customer satisfaction
- decreasing claims expenditure
With POS, the calculation works!