For us, data is the basis for offering excellent service. However, our most important asset is the trust of our customers. Protecting our customer data and only using it as our customer expect of us is a top priority for us. For this reason, complying with legal data privacy regulations is a matter of course for us. Moreover, it is important to us that you know at all times when we store your data, which data, and how we use it.
Your visit to our web pages is logged. Essentially, the data collected is the IP address currently being used by your PC, the date and time, the browser type, the operating system of your PC, and the pages you visit. Personal identification is not generally possible for us and also not intended.
This data is only collected for data security purposes and to optimize our website. The data is not used other than for statistical purposes and then strictly in anonymized form. Moreover, no personal surfing profiles or similar profiles are created or processed.
In addition, personal information is only stored if you provide it to us intentionally, e.g. in the scope of a registration, survey, competition, online application, or for the performance of a contract. The relevant input and contact forms provide you with information about the purposes of the collection of data collected there. Such data is sent via the Internet in encrypted form.
We allow you the pseudonymous use of the Internet and of certain services by replacing your name with an indicator (a nickname of your choice or the IP address).
The personal data that you send us via a web page or by e-mail (e.g. your name and your address or your e-mail address) are only processed for correspondence with you and only for the purpose for which you made the data available to us.
Furthermore, we will only use this data for occasional offers made to you to inform you about new products or services and other services that may be of interest to you. You are, of course, entitled to prohibit this use of your data at any time.
We assure you that, beyond these purposes, your personal data will not be shared with third parties unless we are obligated to do so by law or you gave us your consent in advance.
If we make use of service providers for the performance and handling of data processing operations, the contractual obligations are regulated in accordance with the requirements of the German Federal Data Protection Act (BDSG).
The posts in our discussion forums are accessible to everyone. You should take care to make sure your posts do not contain any information not intended for the general public before posting them. You must be aware that your posts will be registered in search engines and will be accessible worldwide even without a specific call. It is frequently impossible to delete or correct such entries among foreign operators.
If you entrusted us with personal data, you can delete it again at any time. Data used for invoicing and accounting purposes are not affected by a termination/revocation or by a deletion.
Furthermore, the use of your e-mail address, your telephone and/or mobile phone number, and your fax number for promotional purposes or market or opinion research purposes require your separate consent. You can give your consent electronically when entering your data and revoke it at any time for the future.
Contact person for deleting your data:
Personal data communicated to us via our website is only stored until the purpose for which you entrusted it to us has been fulfilled. If retention periods relating to commercial or tax law must be observed, the storage period for certain data may amount to up to 10 years.
In addition, for an online order, the IP address of the ordering party is stored at the time of the order and used in order to assure data security (i.e. to prevent misuse and for criminal prosecution) for the duration of one year.
We do not store, administer, or use sensitive data, and as a result we also refrain from sharing sensitive data.
If you no longer agree with the storage of your personal data or this data has since become incorrect, we will initiate the deletion or blocking of your data or make the necessary corrections upon receiving instruction to do so (to the extent possible according to applicable law). On request, you can receive information free of charge about all personal data about you that we stored.
We occasionally refer to the websites of third parties. Although we are caution in our selection of these third parties, we cannot assume responsibility or liability for the correctness or completeness of the content and the data privacy of the third party websites. Moreover, this Data Privacy Statement does not apply for linked third party websites.
Persons under the age of 18 years should not send personal data to us without the consent of their parents or guardians.
Minors may only make personal information available to us if the express permission of the guardians has been granted or the minors are 12 years or older. This data is then processed in accordance with the Data Privacy Statement. Before you grant your permission, point out the dangers to your child that may result from communication with strangers and sharing personal information online.
If we introduce new products or services, Internet procedures change, or if the Internet and IT security technology develops further, the "Data Privacy Statement" must be updated. We therefore reserve the right to modify or add to the statement as needed. We will publish the change here. For this reason, you should call this website regularly to receive information about the current status of the Data Privacy Statement.
The information contained in this website was check with great care. However, we do not guarantee that the contents of our own web pages are correct, complete, and up to date at all times.
In general, the Internet is regarded as an insecure medium. In comparison to a telephone line, for example, a transmission of data in the Internet can be more easily tapped, recorded or even modified by unauthorized third parties. In order to ensure the confidentiality of our communication with you, we employ a so-called SSL encryption. According to the current state of knowledge, an 128-bit encryption rendered possible by this can be regarded as secure. All browsers of the latest generation reach this security level. If necessary, you should update the browser on your PC.
For transmissions in e-mail form, please note that we attempt to prevent the transmission of confidential and personal data.
A firewall system prevents external access. Multiple levels of encryption and identification exclude unauthorized requests or the interception of transmitted customer data. In addition to internal encryption procedures employed by Internet browsers, we also use more effective encryption procedures to exclude decoding on the part of persons unauthorized to do so.
With each access to a page from our website, both the IP address of your requesting computer and your Internet service provider, the date, duration, and time of the access, and the name of the requested file are stored in a log file.
It is also possible to use our products and services without cookies. Most browsers are configured to accept cookies automatically. However, you can disable the storage of cookies or configure your browser so that it notifies you as soon as cookies are sent.
We recommend enabling cookies, as otherwise the shopping cart function will be strongly limited.
When necessary, we also use 1x1 pixel tags (also referred to as "web beacons") to support online advertising. 1x1 pixel tags are small code strings included in a website which act like cookies. They are also collected in log files, but are not linked to other cookies. Our advertisement management service provider provides these pixel tags. Our service provider can use these files to identify a specific cookie on your web browser which allows us to identify the advertisements which have led you to our website. The data used and collected by the technologies above are anonymous and do not allow personal identification. As far as it is technically feasible to identify a specific person in an individual case (e.g. in cases where you enter personal data such as your e-mail address, your name or address via our web pages), this theoretical possibility will never be used. The cookies used by our service provider do not contain your name, your address, telephone number or e-mail address.
We guarantee the confidentiality and privacy of your personal data by ensuring that
we only use it to fulfill your wish or request if you sent it via our website or in an e-mail communication,
our employees comply with confidentiality obligations,
our security measures meet the current state of the art to a suitable degree, our systems are checked regularly for security so that we can lastingly protect data we store from any damage, losses, and access, and that the external data protection officer ensures compliance with the "Data Privacy Statement."
You can configure your browser in such a way that you are informed as soon as cookies are to be set so that you can accept them either generally or on a case-by-case basis or reject them generally. You can find more information on configuring your browser here.
You can recognize a secure Internet connection by the address, among other things. If it begins with https, this is a sign of a secure connection (e.g. https://….de). Another feature is the closed lock in the lower icon bar of your browser.
We will never request confidential data from you such as your account/customer number, PIN or password via e-mail, telephone or SMS or request you to return or specify this data or to enter access data directly.
Only install programs that you received from a trustworthy source. Extreme caution must be exercised especially when downloading programs from the Internet.
Do not install and start programs that you received by e-mail from unknown persons or unsolicitedly from friends. Caution: Screen savers are programs too.
Even if there is only slight doubt as to the trustworthiness of programs, you should abstain from installing them on your computer.
Install a virus scanner on your computer and use it to check all files for viruses on a regular basis. Ensure that you constantly import the most recent updates made available by all leading producers of virus scanners.
If you are not satisfied with the data protection measures described here or still have questions about the collection, processing, and/or use of your personal data, we would be happy to hear from you. We will make every effort to answer your questions as soon as possible and to implement your suggestions.
Please consult our data protection officer firstname.lastname@example.org
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