Craft Fair 1993

POS Service Group makes history

historie-big-enPeter Horbach founds "POSS Polstermöbel Spezial Service GmbH". His goal: To offer repair services to end customers in case of warranty claims as an external service provider for the furniture industry.POSS Polstermöbel Spezial Service GmbH becomes "POS Polstermöbel Spezial Service GmbH". Thanks to the high demand on the part of the furniture industry, the company's operations are extended Germany-wide. 1988POS expands its service portfolio to include expert appraisals and is now also active throughout Germany on behalf of insurance companies for on-site appraisals for insurance claims.POS ventures its first step abroad. On May 25, POS founds its first subsidiary in Switzerland. 199219871990POS breaks its first magical records: The company now handles over 100,000 complaints per year. In addition, the company exceeds the 100-employee mark for the first time.POS turns 10 years old. Just in time for its anniversary, POS founds its second subsidiary in Austria on January 3. 1997With over 10,000 contracts per year, POS establishes itself as a firm partner of insurance companies in the area of appraisals and repairs. As if that were not enough: Hungary is developed as an additional processing country with its own office in Szajk.POS expands target group markets: the automotive industry and the hotel and catering sector. Moreover, it performs service orders in Italy, Denmark, and France. 200219941999For the first time, POS successfully exceeds the limit of 200,000 on-site service orders. POS now employs more than 250 employees.Gabriella Schnell-Horbach joins the management of the family company as the second general manager. 2006All wood surface damage cases are now handled at the customer site by a subsidiary specially founded for this purpose: "HOS Holzservice". POS is now available in 3D: 3D laser measurement is now applied in the area of kitchen measuring. A revolutionary new service comes into being. A total of 1,100 measurements are initially made in 2010. 201020042009POS celebrates its 25th anniversary. The insurance division of POS is henceforth managed as a separate segment under the name "POS Claims Management, Appraisal, and Repair".For the first time, over 50,000 kitchens are measured in a single year by the kitchen measuring service. Measuring services and other services are expanded to include the Bath segment. HOS Holzservice GmbH is rebranded as "HOS Homeservice GmbH".2013Christoph Horbach, the son of the company's founder, enters the management of the family business, becoming the 3rd managing partner alongside Peter Horbach and Gabriella Schnell-Horbach. POS employs more than 500 employees for the first time.POS Service Group is formed as an umbrella brand. In addition to POS Polsterservice GmbH, the professional service for the repair and cleaning of upholstered and wooden furniture, POS Homeservice GmbH assumes responsibility from now on for measuring and installation services, while Schadenservice bundles all insurance services. The mark of 300,000 service orders per year is exceeded for the first time.201520122014In May 2016, the fourth foreign company is founded: POS Service Group BeNeLux B.V. From now on, all upholstery and home services are also offered abroad and are centrally managed by a separate office in Leeuwarden. POS Service Group anticipates a volume in excess of 340,000 service orders for the current business years.201620172018historie-small-enPeter Horbach founds "POSS Polstermöbel Spezial Service GmbH". His goal: To offer repair services to end customers in case of warranty claims as an external service provider for the furniture industry.POSS Polstermöbel Spezial ServiceGmbH becomes "POS Polstermöbel Spezial Service GmbH". Thanks to the high demand on the part of the furniture industry, the company's operations are extended Germany-wide. POS expands its service portfolio to include expert appraisals and is now also active throughout Germany on behalf of insurance companies for on-site appraisals for insurance claims.POS ventures its first step abroad. On May 25, POS founds its first subsidiary in Switzerland. 1987198819901992POS breaks its first magical records: The company now handles over 100,000 complaints per year. In addition, the company exceeds the 100-employee mark for the first time.1994POS turns 10 years old. Just in time for its anniversary, POS founds its second subsidiary in Austria on January 3. 1997With over 10,000 contracts per year, POS establishes itself as a firm partner of insurance companies in the area of appraisals and repairs. As if that were not enough: Hungary is developed as an additional processing country with its own office in Szajk.1999POS expands target group markets: the automotive industry and the hotel and catering sector. Moreover,it performs service orders in Italy, Denmark, and France. 2002For the first time, POS successfully exceeds the limit of 200,000 on-site service orders. POS now employs more than 250 employees.2004Gabriella Schnell-Horbach joins the management of the family company as the second general manager. 2006All wood surface damage cases are now handled at the customer site by a subsidiary specially founded for this purpose: "HOS Holzservice". 2009POS is now available in 3D: 3D laser measurement is now applied in the area of kitchen measuring. A revolutionary new service comes into being. A total of 1,100 measurements are initially made in 2010. 201020122013201420152016POS celebrates its 25th anniversary. The insurance division of POS is henceforth managed as a separate segment under the name "POS Claims Management, Appraisal, and Repair".For the first time, over 50,000 kitchens are measured in a single year by the kitchen measuring service. Measuring services and other services are expanded to include the Bath segment. HOS Holzservice GmbH is rebranded as "HOS Homeservice GmbH".Christoph Horbach, the son of the company's founder, enters the management of the family business, becoming the 3rd managing partner alongside Peter Horbach and Gabriella Schnell-Horbach. POS employs more than 500 employees for the first time.POS Service Group is formed as an umbrella brand. In addition to POS Polsterservice GmbH, the professional service for the repair and cleaning of upholstered and wooden furniture, POS Homeservice GmbH assumes responsibility from now on for measuring and installation services, while Schadenservice bundles all insurance services. The mark of 300,000 service orders per year is exceeded for the first time.In May 2016, the fourth foreign company is founded: POS Service Group BeNeLux B.V. From now on, all upholstery and home services are also offered abroad and are centrally managed by a separate office in Leeuwarden. POS Service Group anticipates a volume in excess of 340,000 service orders for the current business years.20172018
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+++ Corona status info +++
Dear Ladies and Gentleman,We are doing everything in our power to continue providing services in the areas that are hit by the corona crisis for as long as possible, for you and your customers.08.05.2020, 14:00: Now we can inform you that we can work in Germany, the Netherlands, Austria, Switzerland, Belgium, and Luxembourg again in full. For France we will be relaunching our service by next week.Belgium:24.04.2020, 14:00:  From April 27, 2020 we plan to resume our upholstery service in Belgium.Austria:15.04.2020, 14:00: Due to the loosening by the legislator in Austria, we plan to resume our upholstery service in Austria from April 16, 2020.As of 19.03.2020 – Following a current status overviewGermany:The provision of services and manual labour remains permitted. As per usual, we process customer orders in upholstery sector and provide our 3D measurement services. Netherlands:There are currently no restrictions on our business activities in the Netherlands.Austria:Currently we do not carry out any furniture repairs. 3D measurements are being processed. Switzerland:We are still allowed to continue providing our services in the upholstery sector. France, Belgium, Tyrol and South Tyrol:In these regions, we are already no longer carrying out any orders. In General:We strictly follow hygiene standards. Our employees are well instructed, in order to minimize the risk of infection. Therefore, since yesterday our technicians are allowed to waive a customer signature.Sincerely yours,Your POS-Team