Craft Fair 1993
POS Service Group makes history
historie-big-en
P
eter Horbach founds "PO
S
S
P
olstermöbel Sp
e
zial Se
r
vice
GmbH". His goal:
T
o o
f
fer
r
epair se
r
vices to end custome
r
s
in case of war
r
an
t
y claims as an
external se
r
vice p
r
ovider for t
h
e
furnitu
r
e indust
r
y
.
PO
S
S
P
olstermöbel Sp
e
zial
Se
r
vice GmbH becomes
"POS
P
olstermöbel Sp
e
zial
Se
r
vice GmbH".
T
hanks to t
h
e
high demand on t
h
e pa
r
t of t
h
e
furnitu
r
e indust
r
y
, t
h
e company's
ope
r
ations a
r
e extended
German
y
-wide.
1
988
POS expands its se
r
vice
po
r
t
folio to include expe
r
t
app
r
aisals and is now also
active th
r
oug
h
out Germany on
behalf of insu
r
ance companies
for on-site app
r
aisals for
insu
r
ance claims.
POS ventu
r
es its fi
r
st step
ab
r
oad. On May
2
5
, POS
founds its fi
r
st subsi
d
ia
r
y
in Swit
z
erland.
1
992
1
9
8
7
1
9
9
0
POS b
r
eaks its fi
r
st magical
r
eco
r
ds:
T
h
e company
now handles over
1
00,000
complaints per yea
r
. In ad
d
ition,
t
h
e company exceeds t
h
e
1
00-employee mark for
t
h
e fi
r
st time.
POS turns
1
0 yea
r
s old. Just in
time for its annive
r
sa
r
y
, POS
founds its second subsi
d
ia
r
y
in Austria on Janua
r
y
3
.
1
9
9
7
With over
1
0,000 cont
r
acts per
yea
r
, POS establis
h
es itself as
a firm pa
r
tner of insu
r
ance
companies in t
h
e a
r
ea of
app
r
aisals and
r
epai
r
s. As if
that we
r
e not enough: Hunga
r
y
is developed as an ad
d
itional
p
r
ocessing count
r
y with its
own office in S
z
ajk.
POS expands ta
r
get g
r
oup
mar
k
ets: t
h
e automotive indust
r
y
and t
h
e
h
otel and catering
secto
r
. Mo
r
eove
r
, it pe
r
forms
se
r
vice o
r
de
r
s in Ital
y
, Denmark,
and
Fr
ance.
2002
1
994
1
999
F
or t
h
e fi
r
st time, POS
successfully exceeds t
h
e limit
of
2
00,000 on-site se
r
vice
o
r
de
r
s. POS now emplo
y
s
mo
r
e than
2
50 employees.
Gabriella Schnell-Horbach joins
t
h
e management of t
h
e family
company as t
h
e second
gene
r
al manage
r
.
2006
All wood su
r
face damage cases
a
r
e now handled at t
h
e
customer site by a subsi
d
ia
r
y
specially founded for this
purpose: "HOS Hol
z
se
r
vice".
POS is now available in 3D:
3D laser measu
r
ement is now
applied in t
h
e a
r
ea of kitc
h
en
measuring. A
r
evolutiona
r
y
new se
r
vice comes into being.
A total of
1
,
1
00 measu
r
ements
a
r
e initially made in
2
0
1
0.
2
0
1
0
20
0
4
2009
POS celeb
r
ates its
2
5th
annive
r
sa
r
y
.
T
h
e insu
r
ance
d
ivision of POS is
h
encefo
r
th
managed as a sepa
r
ate
segment under t
h
e name
"POS Claims Management,
App
r
aisal, and
R
epair".
F
or t
h
e fi
r
st time, over 50,000
kitc
h
ens a
r
e measu
r
ed in a single
year by t
h
e kitc
h
en measuring
se
r
vice. Measuring se
r
vices and
ot
h
er se
r
vices a
r
e expanded to
include t
h
e Bath segment. HOS
Hol
z
se
r
vice GmbH is
r
eb
r
anded
as "HOS Homese
r
vice GmbH".
2
0
1
3
Christoph Horbach, t
h
e son of
t
h
e company's founde
r
, ente
r
s
t
h
e management of t
h
e family
business, becoming t
h
e 3
r
d
managing pa
r
tner alongside
P
eter Horbach and Gabriella
Schnell-Horbach. POS emplo
y
s
mo
r
e than 500 employees for
t
h
e fi
r
st time.
POS Se
r
vice G
r
oup is formed as
an umb
r
ella b
r
and. In ad
d
ition
to POS
P
olste
r
se
r
vice GmbH,
t
h
e p
r
ofessional se
r
vice for
t
h
e
r
epair and cleaning of
up
h
olste
r
ed and wooden
furnitu
r
e, POS Homese
r
vice
GmbH assumes
r
esponsibili
t
y
f
r
om now on for measuring
and installation se
r
vices, while
Schadense
r
vice bundles all
insu
r
ance se
r
vices.
T
h
e mark of
300,000 se
r
vice o
r
de
r
s per
year is exceeded
for t
h
e fi
r
st time.
2
0
1
5
2
0
1
2
2
0
1
4
In May
2
01
6, t
h
e fou
r
th fo
r
eign
company is founded: POS
Se
r
vice G
r
oup BeNeLux B.
V
.
F
r
om now on, all up
h
olste
r
y
and
h
ome se
r
vices a
r
e also
o
f
fe
r
ed ab
r
oad and a
r
e
cent
r
ally managed by a
sepa
r
ate office in Leeuwa
r
den.
POS Se
r
vice G
r
oup anticipates
a volume in excess of
3
40,000
se
r
vice o
r
de
r
s for t
h
e cur
r
ent
business yea
r
s.
2
0
1
6
2
0
1
7
2
0
1
8
historie-small-en
P
eter Horbach founds
"PO
S
S
P
olstermöbel Sp
e
zial
Se
r
vice GmbH". His goal:
T
o o
f
fer
r
epair se
r
vices
to end custome
r
s in case
of war
r
an
t
y claims as an
external se
r
vice p
r
ovider
for t
h
e furnitu
r
e indust
r
y
.
PO
S
S
P
olstermöbel Sp
e
zial Se
r
vice
GmbH becomes "POS
P
olstermöbel
Sp
e
zial Se
r
vice GmbH".
T
hanks to t
h
e
high demand on t
h
e pa
r
t of t
h
e furnitu
r
e
indust
r
y
, t
h
e company's ope
r
ations a
r
e
extended German
y
-wide.
POS expands its se
r
vice po
r
t
folio
to include expe
r
t app
r
aisals and is
now also active th
r
oug
h
out
Germany on behalf of insu
r
ance
companies for on-site app
r
aisals
for insu
r
ance claims.
POS ventu
r
es its fi
r
st step ab
r
oad.
On May
2
5
, POS founds its fi
r
st
subsi
d
ia
r
y in Swit
z
erland.
1
9
8
7
1
988
1
9
9
0
1
992
POS b
r
eaks its fi
r
st magical
r
eco
r
ds:
T
h
e company now handles over
1
00,000 complaints per yea
r
.
In ad
d
ition, t
h
e company exceeds
t
h
e
1
00-employee mark for t
h
e
fi
r
st time.
1
994
POS turns
1
0 yea
r
s old. Just in
time for its annive
r
sa
r
y
, POS
founds its second subsi
d
ia
r
y
in Austria on Janua
r
y
3
.
1
9
9
7
With over
1
0,000 cont
r
acts
per yea
r
, POS establis
h
es
itself as a firm pa
r
tner of
insu
r
ance companies in t
h
e
a
r
ea of app
r
aisals and
r
epai
r
s. As if that we
r
e not
enough: Hunga
r
y is
developed as an ad
d
itional
p
r
ocessing count
r
y with its
own office in S
z
ajk.
1
999
POS expands ta
r
get g
r
oup
mar
k
ets: t
h
e automotive
indust
r
y and t
h
e
h
otel and
catering secto
r
. Mo
r
eove
r
,
it pe
r
forms se
r
vice o
r
de
r
s in
Ital
y
, Denmark, and
Fr
ance.
2002
F
or t
h
e fi
r
st time, POS
successfully exceeds t
h
e
limit of
2
00,000 on-site
se
r
vice o
r
de
r
s. POS now
emplo
y
s mo
r
e than
2
50
employees.
20
0
4
Gabriella Schnell-Horbach
joins t
h
e management of t
h
e
family company as t
h
e
second gene
r
al manage
r
.
2006
All wood su
r
face damage
cases a
r
e now handled at
t
h
e customer site by a
subsi
d
ia
r
y specially
founded for this purpose:
"HOS Hol
z
se
r
vice".
2009
POS is now available in 3D:
3D laser measu
r
ement is
now applied in t
h
e a
r
ea of
kitc
h
en measuring.
A
r
evolutiona
r
y new se
r
vice
comes into being. A total of
1
,
1
00 measu
r
ements a
r
e
initially made in
2
0
1
0.
2
0
1
0
2
0
1
2
2
0
1
3
2
0
1
4
2
0
1
5
2
0
1
6
POS celeb
r
ates its
2
5th
annive
r
sa
r
y
.
T
h
e insu
r
ance
d
ivision of POS is
h
encefo
r
th
managed as a sepa
r
ate
segment under t
h
e name
"POS Claims Management,
App
r
aisal, and
R
epair".
F
or t
h
e fi
r
st time, over 50,000
kitc
h
ens a
r
e measu
r
ed in a single
year by t
h
e kitc
h
en measuring
se
r
vice. Measuring se
r
vices and
ot
h
er se
r
vices a
r
e expanded to
include t
h
e Bath segment. HOS
Hol
z
se
r
vice GmbH is
r
eb
r
anded
as "HOS Homese
r
vice GmbH".
Christoph Horbach, t
h
e son of
t
h
e company's founde
r
, ente
r
s
t
h
e management of t
h
e family
business, becoming t
h
e 3
r
d
managing pa
r
tner alongside
P
eter Horbach and Gabriella
Schnell-Horbach. POS emplo
y
s
mo
r
e than 500 employees for
t
h
e fi
r
st time.
POS Se
r
vice G
r
oup is formed as
an umb
r
ella b
r
and. In ad
d
ition
to POS
P
olste
r
se
r
vice GmbH,
t
h
e p
r
ofessional se
r
vice for t
h
e
r
epair and cleaning of
up
h
olste
r
ed and wooden
furnitu
r
e, POS Homese
r
vice
GmbH assumes
r
esponsibili
t
y
f
r
om now on for measuring and
installation se
r
vices, while
Schadense
r
vice bundles all
insu
r
ance se
r
vices.
T
h
e mark of
300,000 se
r
vice o
r
de
r
s per
year is exceeded for t
h
e fi
r
st
time.
In May
2
01
6, t
h
e fou
r
th fo
r
eign
company is founded:
POS Se
r
vice G
r
oup BeNeLux
B.
V
.
F
r
om now on, all up
h
olste
r
y
and
h
ome se
r
vices a
r
e also
o
f
fe
r
ed ab
r
oad and a
r
e
cent
r
ally managed by a
sepa
r
ate office in Leeuwa
r
den.
POS Se
r
vice G
r
oup anticipates
a volume in excess of
3
40,000
se
r
vice o
r
de
r
s for t
h
e cur
r
ent
business yea
r
s.
2
0
1
7
2
0
1
8
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